Responsible Gaming at Fair Go Casino

Our commitment as an operator

Fair Go Casino is operated under a Curacao eGaming licence. The licence number is not publicly displayed on our pages; verification details can be requested through our support team at any time.

Registration is restricted to adults who have reached the legal gambling age in their place of residence. In Australia this means 18 years or older. Age and identity checks are carried out during verification, and accounts that cannot satisfy them are closed with any deposited balance returned.

Our staff receive briefings on problem gambling indicators and are instructed to escalate concerns rather than encourage further deposits. We do not send promotional material to players who have activated a self-exclusion or who have told us in writing that they wish to stop receiving it.

Tools built into your account

Deposit limits can be set daily, weekly or monthly from the account settings area. A request to lower a limit takes effect immediately, while a request to raise one is held for a cooling period before it applies.

Loss limits and wager limits work in the same way and cap exposure across a defined window rather than a single session. Session reminders display elapsed playing time on screen at an interval you choose.

A short cool-off freezes the account for a period between 24 hours and six weeks, after which access resumes automatically. Self-exclusion is the stronger measure, running from six months upward, and it cannot be reversed before the chosen term expires.

Account history, including every deposit, withdrawal and wager, remains available for download so you can review actual spending rather than rely on recollection.

Habits that keep play under control

Decide the amount you are prepared to lose before you open a game, and treat that figure as the cost of the evening rather than an investment you expect back.

Play with money that remains after rent, groceries, utilities and savings have been covered. Funds borrowed from a credit facility, a family member or a payday lender should never reach a casino account.

Chasing a losing run is the single most common route into trouble. Outcomes at Fair Go Casino are produced by certified random number generators, so a previous result carries no information about the next one.

Avoid playing when you are tired, upset, or have been drinking. Judgement about money erodes quickly under those conditions, and the limits you set in a calm moment exist precisely for the moments that are not calm.

Signs worth taking seriously

Warning indicators include gambling for longer than intended, hiding the extent of play from a partner, borrowing to fund a deposit, and returning immediately after a loss to recover it.

Other signals are more indirect: irritability when unable to play, missed work or study commitments, neglected bills, and a sense that only a large win will resolve current financial pressure.

If several of these apply, the appropriate response is to pause first and reflect afterwards. Activate a cool-off or self-exclusion, then speak with someone qualified before deciding what comes next.

Protecting minors

Gambling by anyone under 18 is prohibited without exception. Any account found to belong to a minor is closed, all winnings are voided and deposits are refunded to the original payment source.

If children share your device, keep login credentials private, decline browser password storage and consider filtering software such as Net Nanny or a comparable parental control product.

Never allow a minor to watch you play or place a wager on your behalf. Early exposure is a well documented risk factor for later gambling problems.